FREE SAMPLE of Business Correspondence Language e-book

This is a free sample version. The full version is an 18-page e-book with all the language you need for your professional business emails. 

• Using salutations such 'Dear', 'Regards'
• Examples of great opening and closing lines for your emails
  
• How to use key words like "however", "therefore" and "nevertheless" correctly in emails
  
  

Contents

Starting and ending a business email

• Using the recipient’s name
  
• Writing to a colleague or close business partner
  
• Addressing more than one person

Examples of opening and closing lines

• First correspondence with someone: opening, closing lines
• Replying to a letter, email, call: opening, closing lines
• Complaining: opening, closing lines
• Apologising: opening, closing lines
• Giving negative or bad news
  
• Enclosing/attaching documents

Key words in business correspondence

• How to use “as” (to give a reason)
  
• How to use “therefore”
  
• How to use “nevertheless” and “nonetheless”
  
• How to use “however”
  
• List of common words + examples

Making polite requests with "could" and "would"

Using numerals vs. words